Shipping policy

📦 Everything you need to know about your delivery

We want you to enjoy your new purchase as soon as possible! At Turboebike, we take the speed and protection of your orders very seriously.

• When will it arrive? Within 1 to 5 working days for mainland Spain.
• How much does it cost? You’ll see the cost on your screen before you pay. Please note! If your order weighs more than 10 kg, we’ll call you to give you a personalised quote.
• Looking for free delivery? Keep an eye out for marked products and our exclusive promotions for active customers.
• Would you rather pop in to see us? Select In-Store Collection and save on delivery charges. We’re in Anoeta, waiting for you from Monday to Friday.

Special areas (Canary Islands, Ceuta, Melilla and Andorra): We ship by sea. Please note that VAT is not included, but you’ll be responsible for any customs charges and local taxes upon receipt of the parcel.

Our guarantee: If anything arrives damaged due to transport, don’t worry. We’ll exchange it or give you a refund. Your satisfaction comes first.